Safe Gaming Policy

Responsible Gaming at ctg666 —
Your safety is our priority

Gaming should be a source of enjoyment, not a cause for concern. ctg666 always wants you to play with awareness, within limits, and in a safe environment.

For ages 21+ only

Important notice: Online gaming is a recreational activity. However, uncontrolled gambling can have a negative impact on mental health, family life, and financial wellbeing. ctg666 asks you to always stay within your budget and time limits. If you feel gaming is getting out of control, seek help immediately.

What is responsible gaming and why does it matter?

Responsible gaming means enjoying gaming in a way where you remain fully in control — the decisions about how much time you spend, how much money you use, and when to take a break are yours to make. ctg666 believes that gaming should be an enjoyable, safe, and healthy experience for every player.

We provide various protection tools for players in Bangladesh to help you keep your gaming habits on track. From deposit limits to self-exclusion, we are always ready to ensure your safety at ctg666.

Remember: gaming should never be considered a source of income. It is entirely for entertainment, and the possibility of loss is always present. Follow the responsible gaming policy at ctg666 and stay healthy and happy.

Core principles of responsible gaming

  • Only spend money that you can afford to lose
  • Never think of gaming as a solution to financial problems
  • Set a fixed time and budget in advance and stick to them
  • Avoid gaming when under the influence of alcohol or when under emotional stress
  • Resist the urge to play more in an attempt to recover losses
  • Take regular breaks and spend time with family and friends

Our Protection Tools

ctg666 gives you powerful tools to keep your gaming habits under control. These can be set from your account at any time or activated with the help of the support team.

Deposit Limit

Set a limit on the maximum amount you can deposit per day, per week, or per month. Once this limit is set, it takes a little time to come into effect — so plan ahead. Lowering a limit is immediate, but increasing one takes a little longer to apply.

Time Limit (Time-Out)

Take a break from your account for a set period — from 24 hours up to 30 days. During a time-out you will not be able to log in. Your account will reactivate automatically once the break ends.

Self-Exclusion

If you feel that gaming has become a serious problem, choose self-exclusion. This allows you to close your account for a period from 6 months up to permanently. Opening a new account during an active self-exclusion period is strictly prohibited.

Gaming History and Reports

You can view your overall gaming activity, win and loss records, and spending details at any time. Staying aware of your own playing patterns is one of the most important steps in responsible gaming.

Reality Check

During a gaming session, a message will appear at set intervals showing how long you have been playing and how much you have spent. This keeps you aware of the real situation.

24/7 Support

If you ever feel you need help, our Bengali-speaking support team is available 24 hours a day via live chat. Any responsible gaming request — setting limits, closing your account — can all be handled through support.

21+ Age Limit — Strictly Enforced

Gaming at ctg666 is an adult activity. We ensure that only individuals aged 21 or above can open an account and play on our platform.

Age is verified at registration and, where necessary, you may be asked to confirm your identity through a national ID card or other documents. Any account belonging to an underage person will be closed immediately.

If there are children or teenagers in your household, please use parental control software on your device and always keep your account password private.

No access for those under 21

Steps to protect minors

  • Always keep your ctg666 account password private and out of reach of younger family members
  • Avoid logging in to your account on devices that are accessible to children
  • Use parental control software such as Net Nanny, Qustodio, or similar tools on your device
  • If you have any suspicion, notify our support team immediately — we will act quickly

Recognise the signs of problem gaming

If you notice any of the following signs in yourself or someone you know, it is time to be cautious.

  • Being unable to stop even after spending more than your budget
  • Spending more time on gaming at the expense of family or work
  • Playing repeatedly to try to recover lost money
  • Taking out loans or borrowing money from others to fund gaming
  • Hiding or lying to family about your gaming habits
  • Feeling restless, irritable, or depressed when unable to play
  • Gaming while neglecting sleep, eating, or personal health
  • Repeatedly failing in attempts to stop gaming

If you notice any of the above signs, do not be afraid — seeking help is a sign of strength, not weakness. Contact ctg666's 24/7 live chat support or email [email protected].

How to set limits

Setting your own limits at ctg666 is very straightforward. Follow the steps below:

1

Log in to your account

Access your account at ctg666 and go to your profile from the top menu.

2

Open the "Responsible Gaming" section

Look for the "Responsible Gaming" option in your account settings.

3

Choose your preferred limit

Select whichever you need — deposit limit, time-out, or self-exclusion — and set the duration and amount.

4

Confirm

Save the setting. A confirmation message will be sent to your email. If you have any issues, contact live chat right away.

Details about Self-Exclusion

Self-exclusion is the most powerful protection tool. If you feel that gaming is having a negative impact on your life, you can use it.

Duration Types of self-exclusion

  • Short-term break: Account closed for a set period of up to 6 months
  • Long-term break: Account deactivated for 1 year or more
  • Permanent closure: Request to close your account for good

During self-exclusion we will not send you any promotional messages. To reactivate your account after the period ends, you will need to contact support and a 7-day cooling-off period will apply.

To self-exclude, email [email protected] directly or start a live chat by typing "self-exclusion".

Tips for building healthy gaming habits

Set a time limit

Decide how long you will play before you start. Set an alarm and stop when the time is up.

Budget planning

Allocate a small portion of your monthly entertainment budget for gaming. Do not go beyond that limit.

Take regular breaks

Take at least a 10–15 minute break every hour. Get up and walk around, drink some water, and talk to your family.

Talk openly

Have an open conversation with family or a trusted friend about your gaming habits. Take their feedback seriously.

Need help? We are here for you

Whether you have concerns about gaming, want to set limits, need to self-exclude, or just want to talk — ctg666's support team is always ready. Our Bengali-speaking support team will assist you without judgment.

24/7 Live Chat

Click the live chat button on the site for immediate help at any time. Talk to us in Bengali and we will understand.

Email Support

To get more information or submit a written request, email:

[email protected]

Enjoy responsibly

Play with enjoyment at ctg666 and stay within your limits. If you have questions, check our FAQ or browse our games.

Responsible Gaming Questions & Answers

Log in to your account, go to Profile Settings, and look for the deposit limit option under the "Responsible Gaming" section. You can set a daily, weekly, or monthly limit. Lowering a limit takes effect immediately, but increasing one takes a little time to apply. You can contact live chat for assistance.

No, your balance stays safe when you self-exclude. Once the period ends and your account is reactivated, your balance will be intact. For permanent account closures, the support team will guide you through the withdrawal process.

A time-out is a short-term break — from 24 hours up to 30 days. Your account reactivates automatically when the period ends. Self-exclusion is a longer-term and more serious step — from 6 months up to permanent — and you need to contact support to end it.

No, for security reasons only the account holder can request self-exclusion. However, if a family member believes a loved one is having difficulties, they can email [email protected] directly for guidance.

No. Gaming at ctg666 is strictly for people aged 21 and above only. Those between 18 and 20 years old are also not permitted to play. Age is verified, and accounts belonging to underage users will be closed.

You can speak directly in Bengali with ctg666's 24/7 live chat support. You can also write to [email protected]. Our team will help you with confidentiality and without judgment. For professional mental health support, please contact your nearest mental health centre.