ctg666 Privacy Policy

Introduction and Purpose

ctg666 is a trusted online gaming platform in Bangladesh that places the highest importance on the privacy of its users. The purpose of this privacy policy is to clearly inform our users about what types of information we collect, why we collect it, and how it is used.

We believe every player has full rights over their personal information. ctg666 respects those rights and keeps your information secure through SSL encryption and advanced security technology.

This policy applies to all services, websites, applications, and customer support activities of ctg666. We are not responsible for the websites or services of our third-party partners, and those have their own privacy policies.

What Information We Collect

ctg666 may collect the following types of information:

2.1 Personally Identifiable Information

• Full name and date of birth (for age verification)
• Valid email address
• Mobile number
• Address and nationality
• National ID card or passport number (for identity verification)

2.2 Financial Information

• bKash, Nagad, or Rocket account number (for transactions)
• Bank account details (if bank transfer is used)
• Deposit and withdrawal history
• Transaction amounts and times

2.3 Technical Information

• IP address and device type
• Browser type and version
• Cookie and session data
• Login time and usage history
• Page visit and click data

2.4 Gaming Activity Information

• Play history and bet information
• Bonus and promotion usage records
• List of preferred games
• VIP tier and points history

How We Collect Information

ctg666 collects information in the following ways:

• Registration process: Information you provide directly when opening an account.
• Identity verification: Through document submission as part of the KYC (Know Your Customer) process.
• Transaction information: When depositing or withdrawing funds via bKash, Nagad, Rocket, or bank transfer.
• Automatic collection: Through cookies, web beacons, and tracking technologies.
• Customer service: When you contact us via live chat or email.
• Third parties: From payment processors or fraud prevention services.

Purpose of Using Information

ctg666 uses collected information for the following legitimate purposes:

4.1 Account Management

Information is used to create, verify, and manage your account and to securely provide ctg666 services. This includes password recovery, login security, and account verification.

4.2 Financial Transaction Processing

Information is used to complete your deposit and withdrawal processes, maintain transaction records, and prevent money laundering.

4.3 Compliance with Legal Obligations

Collected information is used to comply with applicable laws, cooperate with regulatory authorities, and prevent fraud and money laundering.

4.4 Service Improvement and Personalization

Information is used to send game recommendations, bonus offers, and promotional communications tailored to your preferences, and to improve the overall user experience on ctg666.

4.5 Responsible Gaming

Information is used to monitor your gaming behavior to identify potentially problematic play patterns and to provide responsible gaming tools.

Information Sharing and Disclosure

ctg666 does not sell your personal information to third parties. However, information may be shared on a limited basis in the following cases:

• Payment processors: With bKash, Nagad, Rocket, and banking partners to complete transactions.
• Technology partners: Game software providers (such as Pragmatic Play, PG Soft, JILI) — solely for operating game functions.
• Security services: Providers of fraud prevention and identity verification services.
• Legal authorities: In cases of court orders, government investigations, or legal obligations.
• Business transfers: In the event of a company merger or acquisition, where the same standard of data protection will be maintained.

All third-party partners are contractually bound to comply with ctg666's data protection standards.

Cookie Policy

Cookies and similar tracking technologies are used on the ctg666 website. Cookies are small text files stored on your device that help the website remember your preferences.

Types of cookies we use:

• Essential cookies: Necessary for maintaining login sessions and ensuring security.
• Functionality cookies: To remember your language and display preferences.
• Analytics cookies: To analyze site usage statistics (not personally identifiable).
• Advertising cookies: To show relevant ads based on your interests.

You can manage cookies through your browser settings. However, disabling essential cookies may affect some functionality of the site.

Data Retention and Security

7.1 Retention Period

ctg666 retains your personal information for as long as your account is active or as needed to provide services. Even after an account is closed, some information may be retained for the period necessary to meet legal obligations, resolve disputes, and enforce agreements.

7.2 Security Measures

To protect your information, ctg666 takes the following technical and organizational measures:

• SSL (Secure Socket Layer) encryption — all data transmissions are encrypted.
• Encrypted data storage on servers.
• Strict access controls — only authorized staff can view information.
• Regular security audits and penetration testing.
• Two-Factor Authentication support.
• Real-time monitoring to detect suspicious activity.

If a data breach occurs, we will notify affected users in a timely manner in accordance with applicable law.

Your Rights

As a ctg666 user, you have the following rights:

• Right to access information: You may request to know what information we hold about you.
• Right to correction: You may request correction of inaccurate or incomplete information.
• Right to deletion: In certain circumstances you may request deletion of your information (subject to legal obligations).
• Right to restrict processing: In certain cases you may ask us to limit the processing of your information.
• Opt out of marketing: You may withdraw from promotional communications at any time.
• Right to data portability: You may request a copy of your information in a structured format.

To exercise these rights, contact us directly via live chat or email. We will verify your request and respond within a reasonable time.

Protection of Minors

ctg666 services are for users aged 21 and above only. We do not knowingly collect any personal information from minors. Age verification is mandatory during the registration process, and in cases of doubt we may request additional verification documents.

If we become aware that information from a minor has been accidentally collected, we will delete it immediately and close the associated account.

International Data Transfers

To operate ctg666's services, your information may in some cases be processed internationally, particularly when working with game software providers and technology partners. For such data transfers, we ensure that the receiving party complies with appropriate data protection standards and that the confidentiality of your information is maintained.

Policy Changes

ctg666 reserves the right to change or update this privacy policy at any time. For significant changes, we will publish a notice on the website and inform registered users by email.

Continuing to use ctg666 after a change means you have accepted the new policy. We therefore recommend reviewing this page regularly.

Other Matters

12.1 Third-Party Links

The ctg666 platform may reference third-party services. These third parties have their own privacy policies, and ctg666 is not responsible for their methods of information collection.

12.2 Scope of This Policy

This privacy policy applies only to ctg666's own operations and services. Game providers (such as Spribe, Ezugi, Evolution Gaming) follow their own data security policies.

12.3 Withdrawal of Consent

You may withdraw your consent to the processing of your information on ctg666 at any time. Please note, however, that withdrawing consent may mean we are unable to provide you with certain services. Withdrawal of consent will apply going forward — it will not affect the validity of processing carried out before the withdrawal.